We recently had the example of taxi drivers in some major European cities protesting against Uber (*). Although there are many more similar situations, such as those hoteliers with lodging exchange models, iI think Uber case represents a good example to illustrate this report.
It is undeniable that new business models in internet need to be regulated as the others offline. You know, first is the case and then the law, basically because it would be impossible to legislate futures.
That said, all individuals have to accept that not only the business models but us and our habits have changed, are changing and will continue to change. Sure, you will get to a point of maturity in the market in which it will be stable – and a period of stability routine will start. Or not, who knows?
But until that time comes, we must be able to develop sufficient skills to adapt and to see new opportunities.
Nobody likes the lost of his cheese (**) so it is essential to develop – if we do not already have – a proactive ability to us to meet all these changes taking place.
I do not want to add fuel to fire on the taxi drivers’ guild or offend anyone by allusions. But in general, taxi drivers represent an industry that has been known garner antipathy of many citizens not in one or two or three cities but in many of them worldwide. Without going into detail, they dismissed his character of public service and even that the customers are who provide their income.
It is a clear example of how you can ruin a business that has had so many years relevant and dominant, if not altogether if part.
Of course, I could give examples of taxi drivers who are friendly, attentive, polite and wearing-clean-car but unfortunately this is not the view that has prevailed among taxi users and you know the reason, don’t you?
This example and some others that are looming and come, reflects a failure to adapt to the times, the environment and the demands of its customers and or users. Thanks to the support they have had in the media, we all know about Uber now. I hope you use it as an example. A negative examplein this case, I regret.
(*) The Uber app connects you with a driver at the tap of a button. Available on iphone, Android, and at m.uber.com
(**) ¿Quién se ha llevado mi queso?: cómo adaptarse a un mundo en constante cambio. Spencer Johnson. Empresa Activa, 1999.